Copyright: Copyright ©Activision 1996


AST Computers

Contact Information:

Online Services:

World Wide Web:	http://www.ast.com

Phone Contacts in the U.S.:

Telephone:	800-876-4278

Technical Support:	800-727-1278

817-232-9824

BBS:	714-852-1872

E-Mail	web.support@ast.com

Available Phone Contacts Outside the U.S.:

Canada:	(800) 758-0278

France:	0591-0278

UK	0990-278-278

Japan:

Tokyo:	813-3669-7281

Osaka	816-306-3461

Australia	02-9952-6400.


ATI Technologies Inc.

Known Problems:

Mach 64 Video Cards in Windows® 95

HyperBlade may have difficulties unless you have updated your video drivers to the latest Mach 64 Windows® 95 drivers. If you are having technical difficulties with this video card, please contact ATI Technologies, Inc. for assistance.

Mach 32 Video Cards

Some ATI Mach 32 video cards are labeled as having 1 MB of RAM, but actually only contain 512K of RAM. ATI Mach 32 cards should support a high color 16 bit display setting with 1 MB of video memory. These mislabeled cards that have only 512K of video memory are not capable of supporting High Color (16-bit) mode. To check the amount of RAM on your ATI Mach 32 video card, run the diagnostic utilities that came with the card.

At the time of writing this technical help file, in Windows® 95 there was no DirectX support for this card. Please contact ATI Technologies, Inc for availability or an alternative.

COM4: Conflict

There is also a known problem in trying to get Mach 32 cards to run if you are using COM4: since the Mach 32 uses the memory address at 2E0-2EF.

Mach 32 Series DOS VESA Support

To enable VESA support run VVESA.COM. You may need to include X=C000-C7FF on the EMM386 line of CONFIG.SYS or you may experience problems.

Contact Information:

Online Services:

Internet E-mail:	74740.667@compuserve.com

FTP Site:	ftp://ftp.atitech.ca/pub/support

World Wide Web:	http://www.atitech.ca

Phone Contacts in the U.S.:

Customer Support:	905-882-2626

Fax:	905-882-0546

BBS:	905-764-9404

Available Phone Contacts Outside the U.S.:

Germany

Customer Support	89-460907-77

Fax:	89-460907-76


Acer America

Contact Information:

Online Services:

America Online:	Keyword Acer

Prodigy:	Jump Acer

CompuServe:	Go Acer

FTP Site:	ftp://ftp.acer.com/.

World Wide Web:	http://www.aci.acer.com/aac/.

Phone Contacts in the U.S.:

Technical Support:	800-445-6495

Acer BBS:	408-428-0140 (28.8K bps, 8-N-1)

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


AdLib MultiMedia, Inc

Contact Information:

Online Services:

None Available

Phone Contacts in the U.S.:

Telephone:	418-529-1159

Fax:	418-529-9676

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.

I have an Ad-Lib/Ad-Lib Gold sound card and I can’t get any digital sound effects to play.

An Ad-Lib sound card does not have a DAC (digital audio converter) to play digital effects, therefore, you will only hear synthesized musical effects.


Advanced Gravis

Contact Information:

Online Services:

Internet E-mail:	tech@gravis.com or support@gravis.com

World Wide Web:	http://www.gravis.com

Phone Contacts in the U.S.:

Telephone:	604-431-1807

604-431-5020

Fax:	604-431-5155

BBS:	604-431-5927

Available Contacts Outside the U.S.:

Netherlands

Telephone:	(31)36-5364443

Fax:	(31)36-5366011

BBS:	(31)36-5360379

Technical Support:

pcstick@gravis.com (joysticks)

macstick@gravis.com (joysticks)

sound@gravis.com (ultrasound cards)

For other countries, please contact your local retailer.


Advanced Integration Research

Contact Information:

Online Services:

http://www.airwebs.com/

Phone Contacts in the U.S.:

Telephone:	408-428-0800

Technical Support:	408-428-1547

BBS:	408-428-1735

Technical Support

Phone: (408) 428-1547

Fax:     (408) 428-2845

BBS.:   (408) 428-1735

E-Mail:  support@airwebs.com

Available Contacts Outside the U.S.:

None available. Please contact your local retailer.


Aztech Labs

Contact Information:

Aztech Labs, Inc. (U.S. Office)

Telephone:	510-623-8988

Fax:	510-623-8989

BBS:	510-623-8933

World Wide Web:	http://www.aztechca.com

FTP Site:	ftp.aimnet.com /pub/users/aztech

E-mail:	support@aztechca.com

Aztech Systems, Ltd. (Main Office-Singapore)

Telephone:	741-7211

Fax:	741-8678~9

Telex:	RS 36560 AZTECH

BBS:	748-6879

World Wide Web:	http://www.aztech.com.sg

FTP Site:	ftp://ftp.aztech.com.sg

E-mail:	support@aztech.com.sg

Available Contacts Outside the U.S.:

Aztech Systems, GMBH. (Germany Office)

Telephone:	421-162-560

Fax:	421-162-5633

BBS:	421-169-0843

Aztech UK, Ltd. (UK Office)

Telephone:	1734-814-121

Fax:	1734-819-951

Az-Technology SDN BHD (Malaysia Office)

Telephone:	704-8450

Fax:	704-8457

BBS:	756-3412

Aztech Systems Beijing, Ltd. (China Office)

Telephone:	10-253-6659

Fax:	10-253-4544


BIOS

BIOS: Basic Input/Output System. A set of programs encoded in Read Only Memory (ROM) to facilitate the transfer of data and control instructions between the computer and peripherals.


Boca Research Inc.

Contact Information:

Online Services:

Standard Support Service:	561-241-8088

Priority Support Service:	900-555-4900 ($2/min)

Internet E-Mail:	support@bocaresearch.com

World Wide Web:	http://www.boca.research.com

CompuServe:	GO BOCA

Phone Contacts in the U.S.:

Phone:	407-997-6227

Fax Server:	407-994-5848

"QuickFax" Fax Retrieval Service:	407-995-9456

Fax Server:	407-997-0918

BBS: 	407-241-1601

Available Phone Contacts Outside the U.S.:

Western Europe (Netherlands)

Internet:	rienboca@ib.com

Phone:	31-1803-21606

Fax:	31-1803-12690

BBS:	31-1803-21382

Asia Pacific (Singapore)

Internet:	samhs@singnet.com.sg

Phone:	65-584-6703

Fax:	65-584-6704


CD-ROM Drive Manufacturers List

Mitsubishi	CD-ROM drives

Mitsumi	CD-ROM drives

NEC	Computers, CD-ROM drives

Panasonic	CD-ROM drives

Sony	CD-ROM drives

Teac	CD-ROM drives

Zenith Data Systems	Computers, CD-ROM Drives


CMOS

CMOS: Complementary Metal-Oxide Semiconductor. An energy-saving chip fabricated to duplicate the functions of other chips, such as memory chips or microprocessors. The system settings for most PCs are stored in the CMOS.


CSS Laboratories, Inc.

Contact Information:

Online Services:

World Wide Web:	http://www.csslabs.com

Phone Contacts in the U.S.:

Technical Support:	800-966-2771

714-852-8161

Fax:	714-852-0410

BBS:	714-852-9231

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Cardinal Technologies

Contact Information:

Online Services:

Internet E-mail:	support@cardtech.com

World Wide Web:	http://www.cardtech.com

America Online:	Keyword: Cardinal

Phone Contacts in the U.S.:

Telephone:	717-293-3000

Fax:	717-293-3055

Technical Support:	717-293-3124

Technical Sup Fax	717-293-3043

BBS:	717-293-3074

Fax Back:	717-399-2308

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Cirrus Logic

Contact Information:

Online Services:

Email (Graphics):	ui-support@corp.cirrus.com

Email (Modems):	dcom-support@corp.cirrus.com

Email (Sound):	audio-support@corp.cirrus.com

World Wide Web:	http://www.cirrus.com

Phone Contacts in the U.S.:

Technical Support:	510-226-2323 (West Coast)

Technical Support:	508-470-3380 (East Coast)

Fax:	510-252-6020

BBS:	510-440-9080

Available Phone Contacts Outside the U.S.:

Technical Support:

France	1-48-12-2812

Germany	(49) 81-52-40084

Italy	(39) 2-3360-5458

U.K.	(44) 1727-872424

For other countries, please contact your local retailer.


Colorgraphic Communication

Products:

Colorgraphic Communication has an extensive Windows® 95 support section at their World Wide Web site. Driver updates are available there for all of their video adapters.

Contact Information:

Online Services:

E-mail:	tech@colorgfx.com

FTP Site:	ftp://ftp.colorgfx.com/colorgfx

World Wide Web:	http://www.colorgfx.com

Phone Contacts in the U.S.:

Technical Support:	770-455-3921

BBS:	770-452-8238

Available Phone Contacts Outside the U.S.:

None Available. Please contact your local retailer.


Compaq Computer Corporation

Contact Information:

Online Services:

BBS:	713-378-1418

E-mail:	Support@Compaq.Com

World Wide Web:	http://www-es.compaq.com

Phone Contacts in the U.S.:

Technical Support:	800-652-6672 (desktop and portable hardware)

800-386-2172 (server hardware)

713-378-2000

Available Phone Contacts Outside the U.S.:

Australia:

Phone:	61 2 9911 1999

Fax	61-2-9911-1800

France:

Phone:	331-4133-4100

Fax:	331-4133-4400

Germany:

Phone:	49-89-9933-0

Fax:	49-89-9933-1158

Japan:

Phone:	03-5402-5700

Fax:	03-5402-5974

UK:

Phone:	44-1-81-332-3000

Fax:	44-1-81-332-3409


Creative Labs

Known Problems:

HyperBlade may have trouble working with some 1993 or earlier Matsushita CD-ROM drives. These CD-ROM drives have trouble reading beyond 63 minutes on CDs, and HyperBlade uses the full CD. These drives were sold under the names of Panasonic, JVC, Reveal, Creative Labs and Plextor. Gameplay may occasionally slow down and the CD-ROM drive will be accessed constantly. We highly recommend that you upgrade to a newer CD-ROM drive to avoid problems with other programs in the future.

Contact Information:

Online Services:

CompuServe:	GO BLASTER

World Wide Web:	http://www.creaf.com

Phone Contacts in the U.S.:

Technical Support:	405-742-6622

Fax:	405-742-6633

BBS:	405-428-6660

Available Phone Contacts Outside the U.S.:

Technical Support:

U.K.

Phone:	44-1734-344-744

Fax:	44-1734-320-271

France

Phone:	33-1-3920-0421

Fax:	33-1-3920-9010

Germany

Phone:	49-089-957-9081

Fax:	49-089-957-7453

Asia & Rest of the World:

Singapore Support

Phone:	065-773-4048

Fax:	065-773-0353

BBS:	065-776-2423


Dell Computers

Contact Information:

Online Services:

World Wide Web:	http://www.us.dell.com

Technical Support:	http://www.dell.com/techinfo/support.html

Anonymous FTP:	ftp://ftp.us.dell.com/dellbbs

CompuServe:	GO DELL

America Online:	keyword DELL

Dell Online Support Mailbox:	email to support@dell.com

Prodigy:	In manufacturers' corner

Electronic Information Service:	email to info@dell.com

Phone Contacts in the U.S.:

Technical Support	800-624-9896

TechFax:	800-950-1329

AutoTech:	800-624-9896

Dell TechConnect BBS:	512-728-8528

Technical Support Phone Contacts Outside the U.S.:

Australia	2-930-3355

Austria	2243-34100-0

Belgium/Luxembourg	2-466-91-99

Canada	416-758-2100

Czechoslovakia	2-879250

Finland	0-692-3122

France	1-30-60-6900

Germany	61-03-971-0

Ireland	61-304091

Japan	3-5420-5353

Mexico	5-228-7800

Netherlands	20-6812666

Norway	67-125711

Poland	644-2525

Singapore	32-08370

Spain	1-32-91080

Sweden 	8-590-05-100

Switzerland 	22-979-0101

United Kingdom 	344-860-456

For other countries, please contact your local retailer.


Diamond Multimedia Systems

Contact Information:

Known Issues:

Diamond 3000 and 2001 Stealth 64 with VRAM

The current version of the Diamond 3000 series and 2001 Stealth 64 Video Cards use an S3 chipset, which is DirectX compatible. Diamond has released the FINAL VERSION of it's Windows® 95 native-Drivers & InTools for these cards. They are available on the World Wide Web and are shipping with these cards now. These Drivers are DirectX-compliant and accelerated for the particular card.

As the certification process by Microsoft is still in progress, these drivers will not, however, come up as DirectX Compatible during HyperBlade installation - Diamond includes a note that, once installed, the user should opt NOT to let them be overwritten by any generic drivers (i.e., HyperBlade users should NOT install DirectDraw Drivers if they have these new Diamond ones). These 3000 Series Cards were formerly sold as Diamond Stealth 64 Video VRAM.

DOS VESA Support

For Stealth 64 VRAM, Stealth 64 DRAM, Video VRAM and Speedstar Alpine, S64DIAG.EXE will run a series of diagnostics. S64DBIOS.COM will enable the VESA BIOS on the VLB versions of these cards only. You may need to include the command X=A000-C7FF on the EMM386 line of your CONFIG.SYS file. In addition, do not use Stealth mode in QEMM, or else add XST=C000 to the QEMM386.EXE line of your CONFIG.SYS file.

Contact Information:

Online Services:

World Wide Web:	www.diamondmm.com

Email::	techsupt@diamondmm.com

Phone Contacts In the U.S.:

Telephone:	408-325-7100

Fax:	408-325-7171

BBS:	408-325-7080 (2400-14400 baud)

BBS:	408-325-7175 (9600-28800 baud)

Voice Support is available from 5:00am to 7:00pm M-F (Pacific Time), 8:00am to 4:00pm Saturday (Pacific Time), and closed Sunday.

Available Contacts Outside the U.S.:

France

Tech Support:	+44-1753-501430

Voice Support is available from 8:30am to 6:30pm M-F GMT, and closed Saturday and Sunday.

Germany

Telephone:	+49-8151-26630

Fax:	+49-8151-26631

Voice Support is available from 8:30am to 6:30pm M-F GMT, and closed Saturday, and Sunday.

United Kingdom

Tech Support:	+44-1753-501410

Voice Support is available from 8:30am to 6:30pm M-F GMT, and closed Saturday, and Sunday.

Japan

Telephone:	+81-3-5695-8405

Fax:	+81-3-5695-8403

Voice Support is available from 10:00am to 12:00pm, 1:00pm to 4:00pm M-F GMT+9, and closed Saturday, and Sunday.

For other countries, please contact your local retailer.


Epson America

Contact Information:

Online Services:

World Wide Web:	http://www.epson.com

CompuServe:	GO EPSON

Phone Contacts in the U.S.:

Telephone:	800-922-8911

310-782-0770

Fax:	310-782-5220

Fax-On-Demand:	310-782-2110

BBS 	310-782-4531

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Gateway 2000

Contact Information:

Online Services:

America Online:	Keyword: Gateway OR Moo

CompuServe:	GO GATEWAY

Delphi:	GATEWAY2000@Delphi.COM

EMail:

Technical Support:	tech@gw2kbbs.com

Customer Service:	custserv@gw2kbbs.com

Mailing List Subscriptions:	gateway2000-request@sei.cmu.edu

Mailing List Postings:	gateway2000@sei.cmu.edu

Fidonet:	1:288/17.0: 800-846-1786

GEnie:	Keyword: GATEWAY2000

Prodigy:	JUMP: Computer Support

Usenet Newsgroup:	alt.sys.pc-clone.gateway2000

World Wide Web:	http://www.gw2k.com

Phone Contacts in the U.S.:

Main Number:	800-846-2000

Fax:	605-232-2023

Technical Support:	800-846-2301

Technical Support Fax:	605-232-2182

Automated Tech. Support:	800-846-2118

Notebook/Laptop Support:	800-846-2302

Notebook/Laptop Fax:	800-846-4526

Sales and Customer Service:	800-846-2042

TDD - Hearing Impaired:	800-846-1776

BBS - drivers only:	800-846-7562

BBS - complete access:	605-232-2224

Available Contacts Outside the U.S.:

Ireland

Customer Service	800-45-2000

Technical Support	800-46-2000

Fax:	848-2022

BBS:	867-0433

UK

Customer Service	0800-80-2000

Technical Support	0800-80-2000

Fax:	848-2022

BBS:	867-0433

Australia

Tech Support Phone:	800-251-782

Tech. Support Fax:	800-251-782

France:

Phone:	0590-6490

Germany:

Phone:	0130-82-0840

For other countries, please consult your local retailer.


Genoa Systems

Contact Information:

Online Services:

Internet E-mail:	support@genoasys.com

World Wide Web:	http://www.genosys.com

Phone Contacts in the U.S.:

Technical Support:	408-362-2900

Fax:	408-362-2999

BBS:	408-943-1231

Available Contacts Outside the U.S.:

Genoa Systems

Schimmelbuschstraße 9

D-40699 ERKRATH, GERMANY

Telephone:	02104-39877

Fax:	02104-39770

BBS:	02104-35370

For other countries, please contact your local retailer.


Hercules Computer Technology Inc.

Known Problems:

Dynamite Video Card using MS-DOS

When using EMM386.EXE or QEMM386.EXE in DOS, adding one of the three following exclusions to the EMM386.EXE or QEMM386.EXE line in CONFIG.SYS should solve any display problems. X=A000-A7FF or X=B800-BDFF or X=BFF0-C7FF.

Users of Qualitas 386MAX should try the parameters RAM=A000-B000 or RAM=B800-C800.

Contact Information:

Online Services:

E-mail:	support@hercules.com

World Wide Web:	http://www.hercules.com/

CompuServe:	GO HERCULES (Address email to 71333,2532)

Anonymous FTP:	ftp.hercules.com

Phone Contacts in the U.S.:

Technical Support:	800-323-0601 (M-F, 6:00am to 6:00pm Pacific Time)

510-623-6050 (M-F, 6:00am to 6:00pm Pacific Time)

Technical Support Fax:	510-490-6745

Toll-free faxback service:	800-711-4372

BBS:	510-623-7449 (V.32 bis)

510-623-7034 (9600 baud)

510-623-7142 (2400 baud)

Available Contacts Outside the U.S.:

Germany

Technical Support:	089 8989 0573 (Monday-Friday, 10:00 AM-4.00 PM)

Technical Support Fax:	089 8989 0584

BBS:	089 8989 0576

For other countries, please contact your local retailer.


Hitachi

Contact Information:

Online Services:

World Wide Web:	http://www.hitachi.co.jp

Phone Contacts in the U.S.:

Technical Support:	800-241-6558

Available Contacts Outside the U.S.:

Technical Support:

France	1-48-21-6015

Spain	3-33-08652

For other countries, please contact your local retailer.


IBM (International Business Machines)

Contact Information:

Online Services:

World Wide Web:	http://www.ibm.com/

http://vm.cfsan.fda.gov/ibmlist.html

Phone Contacts in the U.S.:

Technical Support:	404-238-1234

Technical Support Multimedia:	908-329-7131

Technical Support PS/1 PRO:	800-765-4747

Technical Support Valuepoint:	800-772-2227

213-621-5576

BBS:	919-517-0001

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Intel Corp.

Contact Information:

Online Services:

World Wide Web:	http://www.intel.com

Phone Contacts in the U.S.:

Technical Support:	800-538-3373

Post Sales Tech Supoort:	503-264-7000

BBS:	503-264-7999

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Liberty Electronics USA

Contact Information:

Online Services:

None available.

Phone Contacts in the U.S.:

Telephone:	800-745-7011

510-623-6000

Fax:	510-623-7021

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Logitech

Contact Information:

Online Services:

CompuServe:	76702,1367 or GO LOGITECH for forum

Internet E-mail:	support@logitech.com

World Wide Web:	http://www.logitech.com

Phone Contacts in the U.S.:

Technical Support:	510-795-8100

BBS:	510-795-0408

Available Phone Contacts Outside the U.S.:

Technical Support:

France	34-48-9050

Switzerland	21-869-9851

For other countries, please contact your local retailer.


Matrox Graphics Inc.

Known Problems:

MGA Impression

The program to load VESA support is MGAVESA.COM. This would be used for the MS-DOS version of the game.

Contact Information:

Online Services:

CompuServe:	GO MATROX

Internet E-mail:	graphics.techsupport@matrox.com

FTP Site:	ftp://ftp.matrox.com/pub/mga/

World Wide Web:	http://www.matrox.com

Phone Contacts in the U.S.:

Telephone:	514-685-0270

Fax:	514-969-6363

MATFax (fax-back system):	514-685-0174

BBS:	514-685-6008

Available Contacts Outside the U.S.:

Germany

Phone:	89 614 474 33

Fax:	89 614 97 43

BBS:	89 614 00 91

UK

Phone:	1 793 441 144

Fax:	1 793 614 336

BBS:	1 793 489 906

CompuServe e-mail:	100634.2033@compuserve.com

France

Phone:	1 45 60 62 00

Fax:	1 45 60 62 05

BBS:	1 45 60 62 08

CompuServe:	MATFR (Matrox France's Forum)

CompuServe e-mail:	100631.2376@compuserve.com (Matrox France Tech. Support)

Minitel:	3615 MATROX - (1.39 ff/mn)

For other countries, please contact your local retailer.


Media Vision

Contact Information:

Online Services:

America Online:	Keyword: 	MEDIA VISION

CompuServe:	Type GO MEDIAVISION

World Wide Web:	http://www.mediavis.com

FTP Site:	FTP.MEDIAVIS.COM

Phone Contacts In the U.S.:

Technical Support:	900-555-1133   8am to 8pm Pacific Time, M-F

(541) 882-1177

BBS:	510-770-0527 (N,8,1) Z-Modem recommended

Outside the U.S.:

Please contact your local vendor.


Metheus Corporation

Contact Information:

Online Services:

Internet E-mail:	info@metheus.com

World Wide Web:	http://www.techexpo.com/firmp/metheus.html.

Phone Contacts in the U.S.:

Technical Support:	503-690-1550

Fax:	503-690-1525

BBS:	503-690-1559

Available Phone Contacts Outside the U.S.:

Technical Support:

United Kingdom	734-312-112

For other countries, please contact your local retailer.


Microsoft

Contact Information:

Online Services:

World Wide Web:	http://www.microsoft.com

Phone Contacts in the U.S.:

Technical Support:	206-635-7000

Available Contacts Outside the U.S.:

Technical Support:

France	33-1-69-86-10-20

Germany	089-3176-1120

Italy	39-2-70-398-351

Spain	91-807-99-60

For other countries, please contact your local retailer.


Mitsubishi

Contact Information:

Online Services:

World Wide Web:	http://www.mitsubishi.com

Phone Contacts in the U.S.:

Technical Support:	800-344-6352

BBS:	714-236-6286

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Mitsumi

Contact Information:

Online Services:

World Wide Web:	http://www.mitsumi.com/text/home.htm

Phone Contacts in the U.S.:

Technical Support:	408-970-9699

408-970-9730

BBS:	415-691-4469

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


NEC

Known Problems:

Alliance ProMotion Video Card

Certain NEC computers, one of which is the NEC Ready 7022 model, come equipped with the Alliance ProMotion video card. Some of the systems equipped with this card may have an older video driver that is incompatible with DirectX, a major component of HyperBlade. Contact video card manufacturer for updated driver for your video card.

Combination Modem/Sound Card

Certain NEC systems, one of which is the NEC Ready 9542 model, come equipped with a Harmony card that is a combination modem and sound card. We have determined that this card is not compatible with HyperBlade. You may need to contact NEC to obtain new drivers for Windows® 95.

Contact Information:

Online Services:

America Online:	Keyword NECTECH

AT&T Interchange:	ZDNet Companies Online section

CompuServe:	GO NECTECH

Microsoft Network:	go word: NECTECH

Internet Email Technical Support:	tech-support@nectech.com

Internet FTP Site:	ftp.nectech.com

World Wide Web:	http://www.nec.com

Phone Contacts in the U.S.:

Technical Support:	800-388-8888

NEC Technical Support Fax:	1-508-635-4666

NEC BBS:	1-508-635-4706 (300-28.8K bps, 8 data bits, 1 stop bit, No parity bits)

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Number Nine Visual Technology

Known Problems:

GXE 64 cards based on the S3 Vision 864 chipset

These cards are known to be incompatible with DirectX. Drivers are expected to be available in 1996. Please contact Number Nine for further details.

GXE64 or FX Vision 330

When using EMM386.EXE in DOS, add the X=C000-C7FF parameter to the EMM386.EXE line in CONFIG.SYS.

Contact Information:

Online Services:

World Wide Web:	http://www.nine.com/

CompuServe:	GO NINE

Phone Contacts in the U.S.:

Technical Support:	617-674-8595

Fax:	617-273-0899

Fax Back:	617-674-8595

BBS:	617-862-7502

Available Contacts Outside the U.S.:

Germany

Technical Support:	96-14-491-0

BBS:	96-12-139-0

For other countries, please contact your local retailer.


Oak Technology

Contact Information:

Online Services:

Internet E-mail:	tech@oaktech.com .

World Wide Web:	http://www.oaktech.com

Phone Contacts in the U.S.:

Technical Support:	408-523-6666 (M-F, 8:00am to 5:00pm Pacific Time)

BBS:	408-774-5307

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Orchid Technology

Known Problems:

Kelvin 64, Fahrenheit 64, Fahrenheit Pro 64

When using EMM386.EXE in DOS, add the X=A000-C7FF parameter to the EMM386.EXE line in CONFIG.SYS.

Contact Information:

Online Services:

World Wide Web:	http://www.orchid.com

CompuServe:	GO ORCHID

Phone Contacts in the U.S.:

Technical Support:	510-661-3000

BBS:	510-651-6837

Fax:	510-651-6982

Available Contacts Outside the U.S.:

Technical Support:

France	1-48-10-7550

Germany	89242-9041

UK	256-479-898

For other countries, please contact your local retailer.


Packard Bell

Contact Information:

Online Services:

World Wide Web:	http://www.packardbell.com

Phone Contacts in the U.S.:

Hardware Support:	800-733-4411

Software Support:	801-579-0161

BBS:	801-250-1600

818-773-7207

Available Phone Contacts Outside the U.S.:

Technical Support:

France	1-40-64-1000

Germany	89-83-703-1

Italy	2-29-52-7444

Spain	1-45-80055

For other countries, please contact your local retailer.


Panasonic Interactive Media

Known Problems:

HyperBlade for Windows® 95 may have trouble working with some 1993 or earlier Matsushita CD-ROM drives. These CD-ROM drives have trouble reading beyond 63 minutes on CDs, and HyperBlade uses the full CD. These drives were sold under the names of Panasonic, JVC, Reveal, Creative Labs and Plextor. Gameplay may occasionally slow down and the CD-ROM drive will be accessed constantly. We highly recommend that you upgrade to a newer CD-ROM drive to avoid problems with other programs in the future.

Contact Information:

Online Services:

World Wide Web:	http://www.mitl.research.panasonic.com

Phone Contacts in the U.S.:

Technical Support:	408-653-1898

BBS:	201-863-7845

Available Phone Contacts Outside the U.S.:

Technical Support:

France	1-49-46-4300

Germany	32-18-702-0

Spain	7-24-81100

For other countries, please contact your local retailer.


Paradise*/Phillips Electronics

*Western Digital sold the Paradise line to Phillips Electronics in 1995.

Known Problems:

Bali 32 Video Card Under MS-DOS

When using EMM386.EXE in DOS, add the X=A000-C7FF parameter to the EMM386.EXE line in CONFIG.SYS.

Contact Information:

Online Services:

World Wide Web:	http://www.paradisemmp.com

Phone Contacts in the U.S.:

Literature/Driver Distribution:	800-978-3079

BBS:	415-335-2744

Available Contacts Outside the U.S.:

Technical Support:

Austria	0660-8142

Belgium	0800-15532

Denmark	80017941

Finland	08001-13170

France	05-917909

Germany	0130-823983

Greece	00800311207

Ireland	1-800-553178

Italy	1678-79499

Holland	068406

Norway	800-11365

Luxembourg	0800-2974

Portugal	0505313338

Spain	900-983181

Sweden	020-795344

Switzerland	155-3497

UK	0800-966185

Helpdesk Fax:	20 6002589

Internet Email:	pcaddon.u4ia.philips@pi.net

BBS:	40 2731112

Helpdesk hours are Monday-Friday, 10am-10pm, Saturday-Sunday, 10am-6pm.

For other countries, please contact your local retailer.


Reveal

Known Problems:

HyperBlade may have trouble working with some 1993 or earlier Matsushita CD-ROM drives. These CD-ROM drives have trouble reading beyond 63 minutes on CDs, and HyperBlade uses the full CD. These drives were sold under the names of Panasonic, JVC, Reveal, Creative Labs and Plextor. Gameplay may occasionally slow down and the CD-ROM drive will be accessed constantly. We highly recommend that you upgrade to a newer CD-ROM drive to avoid problems with other programs in the future.

Contact Information:

Online Services:

World Wide Web:	http://support.reveal.com

CompuServe:	GO REVEAL

Prodigy:	Jump Reveal / GOTO Reveal

Phone Contacts in the U.S.:

Technical Support:	800-473-8325

BBS:	818-713-8188

Technical Support outside US:

Phone:	818-713-1400


STB Systems, Inc.

Contact Information:

Online Services:

CompuServe:	75300.1664@compuserve. com (or)  GO STBSYS for forum

Internet E-mail:	support@stb.com

FTP Site:	ftp.stb.com

World Wide Web:	http://www.stb.com

Phone Contacts in the U.S.:

Technical Support:	800-234-4334 (8am to 6pm Central Time, M-F)

Technical Support:	214-669-0989

Technical Support Fax:	214-669-1326

BBS:	214-437-9615 (N81) up to 28.8K bps

Available Contacts Outside the U.S.:

UK

Telephone Support	44-897-0662 (9am to 6pm GMT)

BBS	44-181-897-1008

France

Telephone support	44-181-897-1008

Fax:	33-1-40365938

BBS:	44-181-897-1008

Germany

Telephone Support	1-44-897-1008

Fax:	1-49-69-6655

For other countries, please contact your local retailer.


Sigma Designs

Contact Information:

Online Services:

World Wide Web:	http://www.sigmadesigns.com

Technical WWW:	http://www,tech support@sigma designs.com

Phone Contacts in the U.S.:

Technical Support:	970-339-7120

Fax:	510-770-2905 or 510-770-2904

BBS:	510-770-0111

Available Phone Contacts Outside the U.S.:

Technical Support

Germany	89-33-644-3

For other countries, please contact your local retailer.


Sony

Contact Information:

Online Services:

World Wide Web:	http://www.sel.sony.com

Phone Contacts in the U.S.:

Technical Support:	408-894-0555

BBS:	408-955-5107

Available Contacts Outside the U.S.:

None available. Please contact your local retailer.


Sound Card Manufacturers List

AdLib Multimedia, Inc.	Sound cards

Advanced Gravis	Joysticks, sound cards

ATI Technologies Inc.	Video cards, sound cards

Aztech Labs	Sound cards

Boca Research Inc.	Video cards, sound cards, modems

Cardinal Technologies	Video cards, sound cards, modems

Creative Labs	Video cards, sound cards, modems

Diamond Multimedia Systems Inc.	Video cards, sound cards

Intel	Video cards, sound cards, modems

Logitech	Sound cards. input devices

Media Vision	Sound cards

Microsoft	Operating systems, sound cards

Oak Technology	Video cards, sound cards

Reveal	Video cards, sound cards

Turtle Beach	Sound cards


Swan Technologies, Inc.

Contact Information:

Online Services:

World Wide Web:	http://swantech.com

Phone Contacts in the U.S.:

Technical Support:	800-468-7926

814-238-1820

BBS:	814-237-6145

814-237-6143

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


System Manufacturers List

Acer America	Computers

AST Computers	Computers

Compaq Computer Corporation	Computers

Dell Computers	Computers

Epson America	Computers

Gateway 2000	Computers

Hitachi	Computers

IBM	Computers

NEC	Computers

Packard Bell	Computers

Swan Technologies, Inc.	Computers

Tandy Computer	Computers

Toshiba	Computers

Zenith Data Systems	Computers, CD-ROM drives


Tandy Computer

Contact Information:

Online Services:

World Wide Web:	http://www.tandy.com

E-Mail:	TRS.customer.support@Tandy.com

Phone Contacts in the U.S.:

Technical Support:	817-878-6875

Available Phone Contacts Outside the U.S.:

Technical Support

UK	922-434-000

For other countries, please contact your local retailer.


Teac

Contact Information:

Online Services:

World Wide Web:	http://www.lookup.com/homepages/44913/home.html

Phone Contacts in the U.S.:

Technical Support:	213-726-0303 (or) 213-727-4860

BBS:	213-727-7660

Fax on Demand:	213-727-7629

Available Phone Contacts Outside the US:

None Available: Please contact your local retailer.


Toshiba

Contact Information:

Online Services:

World Wide Web:	http://www.toshiba.com

Phone Contacts in the U.S.:

Technical Support:	800-999-4273

Technical Support:	714-859-4273

Fax:	714-587-6034

BBS:	714-837-4408

415-656-5159

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Trident Microsystems Inc.

Known Problems:

9440 Video Cards

Cards based on the 9440 chipset need to be updated to the absolute latest video drivers to work properly with the DirectX standard. Check out Trident's web site for details on these new drivers.

8900c Video Card

This card was found to be incompatible with DirectX, even when using the latest Windows® 95 drivers. We suggest using the MS-DOS version of the game if you own this video card until Trident releases DirectX compatible drivers for Windows® 95 for this card.

TVGA 8900 Series DOS VESA Support

SVM.EXE, a utility supplied by Trident, will test all of the video modes supported by this card. Running VESA or VESA -F from the directory where the video drivers are installed will enable VESA support for these cards. Most of these cards manufactured after January 1993 have this support within the BIOS.

Contact Information:

Online Services:

World Wide Web:	http://www.trid.com./

Phone Contacts in the U.S.:

Technical Support: 	415-691-9211

BBS:	415-691-1016

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Tseng Labs

Contact Information:

Online Services:

http://www.tseng.com/

prodsupp@tseng.com

Phone Contacts in the U.S.:

Technical Support:	215-968-0502

Fax:	215-860-7713

BBS:	215-579-7536

Available Phone Contacts Outside the U.S.:

Technical Support:

Germany	49-00-004-9

Belgium	2-716-50-00

For other coutries, please contact your local retailer.


Turtle Beach

Contact Information:

Online Services:

Internet E-mail:	support@tbeach.com

FTP Site:	ftp.tbeach.com

World Wide Web:	http://www.tbeach.com

Phone Contacts in the U.S.:

Technical Support:	510-624-6265  Mon-Fri 8:00AM to 5:00PM (PST)

Support Fax:	510-624-6292

Faxback:	510-624-6296

BBS:	510-624-6279(up to 21.6K bps, 8 data bits, no parity, 1 stop bit)

Available Phone Contacts Outside the U.S.:

Technical Support

Switzerland	22-347-1181

For other countries, please contact your local retailer.


Vendor List

We have tried to include the most up-to-date contact information for major manufacturers of software, computers, video cards, sound cards and other peripheral devices. We include this information to assist you in quickly diagnosing any compatibility problems with hardware or software in your system. In each vendor's section, we also try to include Tips & Troubleshooting information on issues we are aware of with their products and the fastest solution to those issues.

Activision has made every effort to ensure that this information is correct. However, you may want to consult the documentation included with your computer, software, video card, sound card, CD-ROM drive, or other peripheral devices for more up-to-date information from each company.

For Customers Outside the US: Where possible, we have included international contact information. If there is no contact in your country, please refer to the documentation included with your hardware or contact your local vendor. You may also call vendors in the US or other international phone numbers. US numbers beginning with "800" can only be reached from within the US.

Specific Lists

System Manufacturers List

Sound Card Manufacturers List

Video Card Manufacturers List

CD-ROM Drive Manufacturers List

Manufacturer	Products

-------------------------------------------------------------------------------------------------------------------------------

Acer America	Computers

AdLib Multimedia, Inc.	Sound cards

Advanced Gravis	Joysticks, sound cards

Advanced Integration Research	Video cards

AST Computers	Computers

ATI Technologies Inc.	Video cards, sound cards

Aztech Labs	Sound cards

Boca Research Inc.	Video cards, sound cards, modems

Cardinal Technologies	Video cards, sound cards, modems

Cirrus Logic	Video cards, modems

Colorgraphic Communication	Video cards

Compaq Computer Corporation	Computers

Creative Labs	Video cards, sound cards, modems

CSS Laboratories, Inc.	Video cards

Dell Computers	Computers

Diamond Multimedia Systems Inc.	Video cards, sound cards

Epson America	Computers

Gateway 2000	Computers

Genoa Systems	Video cards

Hercules Computer Technology Inc.	Video cards

Hitachi	Computers

IBM	Computers

Intel	Video cards, sound cards, modems

Liberty Electronics USA	Video cards

Logitech	Sound cards, input devices

Matrox Graphics, Inc.	Video cards

Media Vision	Sound cards

Metheus Corporation	Video cards

Microsoft	Operating systems, sound cards

Mitsubishi	CD-ROM drives

Mitsumi	CD-ROM drives

NEC	Computers

Number Nine Visual Technology	Video cards

Oak Technology	Video cards, sound cards

Orchid Technology Inc.	Video cards

Packard Bell	Computers

Panasonic	CD-ROM drives

Paradise	Video cards

Reveal	Video cards, sound cards

Sigma Designs	Video cards

Sony	CD-ROM drives

STB Systems	Video cards

Swan Technologies, Inc.	Computers

Tandy Computer	Computers

Teac	CD-ROM drives

Toshiba	Computers

Trident Microsystems Inc.	Video cards

Tseng Labs	Video cards

Turtle Beach	Sound cards

Western Digital	Video cards

Willow Peripherals	Video cards

Zenith Data Systems	Computers, CD-ROM drives


Video Card Manufacturers List

Advanced Integration Research	Video cards

ATI Technologies Inc.	Video cards, sound cards

Boca Research Inc.	Video cards, sound cards, modems

Cardinal Technologies	Video cards, sound cards, modems

Cirrus Logic	Video cards, modems

Colorgraphic Communication	Video cards

Creative Labs	Video cards, sound cards, modems

CSS Laboratories, Inc.	Video cards

Diamond Multimedia Systems Inc.	Video cards, sound cards

Genoa Systems	Video cards

Hercules Computer Technology Inc.	Video cards

Intel	Video cards, sound cards, modems

Liberty Electronics USA	Video cards

Matrox Graphics, Inc.	Video cards

Metheus Corporation	Video cards

Number Nine Visual Technology	Video cards

Oak Technology	Video cards, sound cards

Orchid Technology Inc.	Video cards

Paradise	Video cards

Reveal	Video cards, sound cards

Sigma Designs	Video cards

STB Systems	Video cards

Trident Microsystems Inc.	Video cards

Tseng Labs	Video cards

Western Digital	Video cards

Willow Peripherals	Video cards


Willow Peripherals

Contact Information:

Online Services:

Internet E-mail:	peripherals@willow.com

World Wide Web:	http://willow.com/peripherals

Phone Contacts in the U.S.:

Technical Support:	800-444-1585

Phone:	718-402-0203

Fax:	718-402-9603

BBS:	718-993-2066

Available Phone Contacts Outside the U.S.:

None available. Please contact your local retailer.


Zenith Data Systems

Contact Information:

Online Services:

E-Mail:	zed@zds.com

CompuServe:	GO ZDSFORUM

The Microsoft Network:	GO ZDS

World Wide Web:	http://www.zds.com

Mail:	Zenith Data Systems

2150 East Lake Cook Road

Buffalo Grove, IL 60089

Phone Contacts in the U.S.:

Telephone:	800-416-7591

Telephone (TDD):	800-316-3207 (M-F, 8:00am to 4:30pm Central Time)

Fax:	800-582-8194

BBS:	708-808-2264 - 14,400 bps

Available Phone Contacts Outside the U.S.:

International Customer Assistance:	847-808-4300